Whitelist Don't miss another big bonus, add us to your email whitelist!

At Paradise 8 Casino we offer some of the biggest and most lucrative bonuses online but our primary means of getting that information to you is through email. We want to ensure those special offers continue to reach your inbox so it is important that you add our email address, support@paradise8.com, to your address book.

Below you'll find step-by-step instructions for address book/contact list additions for some larger email service providers and spam filters you might be using and learn how you can add us to your email whitelist.

AOL

  • To make sure email gets delivered to your AOL inbox, you must add the email address or corporate domain of the sender to your Address Book or Custom Sender List.
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  • Click the "Spam Controls" link on the lower right side of your inbox screen.
  • When the "Mail & Spam Controls" box appears, click the "Custom sender list" link.
  • Choose the "allow email from support@paradise8.com" option.
  • Add support@paradise8.com then click "Add"
  • Click "Save"

 

AOL Web Mail

  • If using AOL web mail, replying to an email from us will automatically make sure email from our address will now be delivered straight to your Inbox.
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Yahoo! Mail

  • If you're not receiving email you are expecting, there are two things you can do:
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  • Use the "Not Spam" button in your Bulk folder.
  • Create a filter to automatically send email from certain email addresses to your Inbox. This is the only way to really ensure delivery.
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  • Report as "Not Spam"
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  • Check your Yahoo! Bulk folder
  • If you see the email from us, highlight it and click "Not Spam"
  • This does not guarantee that your mail will be delivered in the future, but it does help.
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  • Create a Filter
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  • Click "Options" in the top right navigation bar
  • Select "Mail Options" from the list that drops down
  • Choose "Filters" located on the left side of the page
  • Click the "Add" button on the Filters page
  • Choose the field you want to match in the incoming message. For example, "header" or "to".
  • Choose the criterion by which you want a match to be made, such as "contains"
  • Enter the text string to compare. For example: from [our email address]
  • Choose the destination folder to which you would like the message delivered. For example: Inbox

 

Hotmail Live, Windows Live and MSN

  • In the new Hotmail you must "Mark sender as safe" to enable hyperlinks even in text emails and images in HTML emails.
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  • Entering the email contact in the address book or contacts no longer whitelists the sender.
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  • To ensure messages from specific email addresses are not sent to your Junk Email folder, you can do one of two things:
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  • Check the "Junk" folder if you do not see an email from us in your inbox
  • Click the "Mark as safe" link
  • Add support@paradise8.com to your Safe List
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  • Mark Sender as Safe
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  • Click "Show content" to view the body of the email if it contains images and HTML
  • Click "Mark as safe"
  • Our email address will now be added to your list of "Safe senders"
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  • Manually Add to Safe List
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  • Click "Options" in the upper right corner of your Hotmail screen
  • In the Body of the page under "Junk e-mail" click the link "Safe and blocked senders"
  • Click the link "Safe senders"
  • Enter "support@paradise8.com"
  • Click "Add to list"

 

Gmail

  • To make sure email gets delivered to your inbox, you must add support@paradise8.com to your contacts list.
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  • Click the drop down arrow next to "Reply" in the upper right side of your inbox screen.
  • Click the "Add us to Contacts List" from the list that appears.
  • You will now see us appear under the link "Contacts" on the left side of the page.
  • Click the link "Contacts" and the in the "Search Contacts" form field.
  • Now you can select to move us to a contact list of your choice and edit any details.

 

Outlook 2003 (or higher)

  • Because of the various email platforms that can work with Outlook, it is tricky to tell you how to receive all email to your Outlook inbox. We can tell you, however, how to make sure you can see all the emails you receive as they were intended to be seen - with images. If a contact is not in your address book or "Safe Sender" list, the images will not display.
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  • To have HTML images display correctly, you can:
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  • Change your automatic download settings
  • Add us to your address book
  • Add support@paradise8.com to your approved sender list
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  • To change settings:
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  • Right click on a non-displaying image in an HTML email
  • Choose "Change automatic download settings" option
  • When the popup comes up, uncheck the first box in the list that says "don't download pictures or other HTML content automatically"
  • Click "OK"
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  • To add sender to address book:
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  • Open our email
  • Right click on the from address
  • Choose "Add to contacts" option
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  • To add support@paradise8.com to safe sender list:
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  • Right click on a non-displaying image in an HTML email
  • Choose "Add the domain to the safe sender list" option

 

Mozilla Thunderbird

  • Click the Address Book button
  • Make sure the Personal Address Book is highlighted
  • Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address and Other
  • Under the Contact tab, copy and paste the "From" address, [our email address] into the email dialogue box
  • Click OK

 

Norton AntiSpam

  • Start up Norton AntiSpam
  • Click the Status & Settings tab
  • Click AntiSpam
  • Click Configure
  • Click Allowed List tab
  • Click Add button
  • In the 'Email Address' box, enter support@paradise8.com
  • Click OK
  • Click OK

 

Trend Micro

  • You can prevent an email message from being incorrectly moved to the Spam Mail folder within the Anti-Spam Toolbar.
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  • The Anti-Spam Toolbar detects spam by looking for certain keywords in the email's subject or body and matching it with the anti-spam pattern file. Occasionally, it may detect what you consider legitimate email as spam.
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  • To prevent this from occurring you can do either of the following:
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  • Add us to the list of Approved Senders
  • Decrease the Spam Email Filter Strength
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  • Note: You can also select our email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference when they develop their spam database, and it may not have an effect on how the toolbar detects spam.
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  • Add us to the list of Approved Senders
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  • Open Microsoft Outlook or Outlook Express.
  • Click the Spam Mail folder then select the legitimate email detected as spam.
  • Click Approve Sender on the toolbar.
  • Click Yes when the confirmation message appears.
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  • Decrease the Spam Email Filter Strength
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  • Open Microsoft Outlook or Outlook Express.
  • Click Trend Micro Anti-Spam then click Settings.
  • On the Spam Filter tab, move the slider bar to select a lower filter strength.
  • Click OK to save your settings.

 

McAfee Spamkiller

  • Select Friends from the McAfee SpamKiller sidebar.
  • Click Add a friend.
  • Make sure All users at a domain is selected under Friend type:
  • Type support@paradise8.com in Address:
  • Optionally, enter our contact details to help you recognize the domain under Name:
  • Click OK.
  • Click OK.

 

SpamAssassin

  • Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
  • whitelist_from support@paradise8.com
  • Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

 

Other Spam Filters Not List Aboveā€¦

  • If email from us is being filtered, try adding support@paradise8.com to your Address Book or Contact list.
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  • If messages continue to be sent to your junk folder contact your ISP or spam filter application support and ask how to whitelist our newsletters.
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